COMPLEX Long-Term Disability Case Support

Fresh Eyes. Informed Insight. Real Progress.

When a long-term disability case stalls, everyone loses — the client feels forgotten, the case manager faces mounting pressure, and the system continues spinning its wheels.

That’s where I come in.

With over 24 years of clinical experience — and my own recovery journey through long-term disability — I bring a measurable, assessment-driven approach to help move complex, unresolved cases forward with integrity and clarity.

“Clients want to feel heard.  Case Managers want clarity.

My job is to connect both with integrity and evidence.”

What This Service Is

An integrative orthopaedic medical massage therapy–based strategy for cases involving:

  • Chronic pain with no clear resolution
  • Delayed or incomplete post-injury or post-surgical recovery
  • “Complex” or “unresolvable” diagnostic puzzles
  • Discrepancies between reported symptoms and objective findings
  • Uncertainty about appropriate next steps or referrals

Whether referred by a disability insurer, lawyer, physician, or self-referred, I approach every case with:

  • Clinical objectivity and a fresh set of eyes
  • Ethical advocacy for both client and care team
  • Quantifiable progress tracking rooted in orthopaedic testing
Hands working together to solve a wooden puzzle symbolizing collaborative long-term disability case support

Who This Helps

  • Insurance case managers needing a trusted second opinion
  • Clients seeking results when nothing else has worked
  • Self-referred individuals navigating a frustrating care process
  • Physicians or legal teams needing detailed insight and documentation
  • Clients pursuing further diagnostics or needing referral advocacy

The Process

1st Visit Clinical Report & Plan

Laptop beside patient history form and pen, representing intake and assessment process for long-term disability case support

Includes:

  • Full history and orthopaedic assessment (45-60 minutes)
  • Compensation, pain behavior, and functional evaluation
  • Initial hands-on treatment (60+ minutes)
  • Optional use of the Far Infrared Sauna (45 minutes) and Vibration Platform (10 minutes) each visit if not contraindicated
  • Post-visit report (for a fee) covering:
      • Objective orthopaedic test findings and in-person observations
      • Treatment response
      • Revisit my initial File Review Report hypothesis in comparison to actual results
      • Revised care plan or further recommendations

Referral & File Review

"Second Opinion" blocks on a desk, representing clinical file reviews and intake assessments for long-term disability case support

For insurer or legal referrals — I review clinical records, diagnostic imaging, and rehab notes in advance. Self-referring patients follow a similar intake process, minus formal reporting unless requested.

A detailed file review report (for a fee) outlines:

  • Initial observations and clinical reasoning hypothesis
  • Whether I believe I can contribute
  • My suggested orthopaedic testing & treatment plan focus
  • Potential treatment frequency and plan
  • Referral or imaging suggestions if applicable

Ongoing Care & Progress Tracking

Close-up of hands performing deep tissue shoulder massage as part of ongoing myofascial therapy

Treatments focus on manual therapy, education, and home care compliance

Ongoing progress reports (for a fee) provided at agreed intervals may include:

  • Test result updates
  • Functional milestones or plateaus
  • Client participation and compliance
  • Referral suggestions or discharge readiness

Discharge & Final Report

Final puzzle pieces completing a pathway into the horizon at sunrise, symbolizing resolution and forward movement in complex disability cases.

A final summary report (for a fee) details:

  • Treatment progression and results
  • Clinical outcome and current client status
  • Recommendations for next steps — whether that’s return to work, further diagnostics, or allied care

Balanced, Ethical Advocacy

As someone who’s been both a care provider and a long-term disability patient, I understand all sides of the table — the pressure, the vulnerability, and the frustration.

I advocate for what’s true and clinically appropriate. That means:

  • Supporting honest clients with data-backed documentation
  • Identifying red flags — physical or psychological — that may need other support
  • Offering insurers fair, functional insights to make better decisions
  • Recommending other practitioners if I am not the right fit
Do you work for the insurance company?


No. I work for clinical truth and ethical progress. I support the client first — while also ensuring fairness for all involved.

Mosaic portrait of a woman with the word “TRUTH” layered across her face, symbolizing clinical integrity and balanced advocacy in long-term disability case support.

Can I access this service without insurance involvement?


Yes. Self-referral is welcome. My optional reports (for a fee) can assist with legal cases, doctor visits, or specialist referrals.

Wooden signpost with arrows pointing in multiple directions labeled “This Way,” “That Way,” and “The Other Way,” symbolizing decision-making and self-directed care in long-term disability support.

What if I’ve tried everything?


That’s often when I’m called. I am known for unravelling tough cases and I while may not solve them all, I often uncover key issues or suggest the right next steps.

Vibrant light bulb glowing and dispersing sparks in a multicoloured background, symbolizing creative problem-solving and breakthrough thinking for unresolved long-term disability cases.

 

What’s in the reports?


Reports include test results, symptom behaviour, progress over time, patient feedback, and my professional recommendations — written in clear, understandable language.

Hands typing on a laptop beside a notebook, reading glasses, and medical documents — representing professional LTD report writing and case documentation.

What if the plan doesn’t work?


If we stall, I reassess: Is there home care compliance or do we need different exercises?  Are we missing something structurally or need another technique? Is there a psychological or behavioural factor? Is further diagnostic imaging necessary? Do we need a referral? I don’t continue treatment without purpose.

Inspirational quote on a black background reading “If the plan doesn’t work, change the plan but never the goal” — reflecting a flexible, client-centered approach to treatment planning.

HOW TO BECOme (OR REFER) A PATIENT

My caseload is intentionally limited to ensure quality outcomes and lasting results. There may be a wait list for New Client Surgical Preparation & Recovery Cases.

Ready for fresh insight and forward momentum in a stalled case?

Inquire today about my availability or request a file review.